Valley Haven

Another sincere "Thank You" for all that you and your staff did for Don in his last weeks! I always felt badly about his abusive acts, and thank you for understanding that that is just another result of this horrible dementia. It surely takes gifted persons to deal with these patients! I will surely recommend Valley Haven as a safe haven for needy peoples...

May you be blessed and led with wisdom!

With my deepest thanks for your love and care - especially at Don's homegoing!!

Elaine R., Wife

Thankyou Card 10/16/2015

Valley Haven is a wonderful place for my mother. The staff at Valley Haven is caring, attentive, professional, kind and happy. The food is excellent. The residents get exercise in the morning with movement games. The grounds are lovely and residents get taken out for walks to enjoy the flowers, birds and fresh air. 

We are so lucky to have found Valley Haven. We had visitied all the Residential Care facilities in the county. My mother has lived in two of them. Valley Haven is the best!

It sparkles with cleanliness and happiness. They treat the residents as if they were home with caring family.

Tina S., Daughter

Yelp Review 7/14/2015

We tried to take care of our mom at home; but, when it became too difficult- we searched for a perfect place for her! Boy! did we find the PERFECT PLACE!! It was just like bringing her "home"! EVERYONE who attended to our mom-- was loving and kind-- just like family!! Our mom stayed till she went home with the Lord! We are SO GRATEFUL for all they gave from their hearts for all my mom's comfort AND ours!

Thank you to everyone at Valley Haven. You made our mom's last days very, very SPECIAL!! Much love from, Margarets daughters: Mikki, Stephanie, Jamie, Kim, and Jill Jenott

Jamie Jenott, Daughter

Yelp Review 6/16/2015

Moving my Mother to Valley Haven in Santa Cruz, was one of the best decisions we made for Mom and for us.

1. The Staff was friendly and loving with my Mother at all times. We found her needs were well attended to at all times.

2. Working with Valley Haven staff was easy for the family. Physicians liked working with Valley Haven.

3. My Mother liked the food. My Mother was very happy there.

I only wish that we would have placed her there sooner.

Cypress Redmon, Daughter

Yelp Review 2/7/2015

Everyone in the family of Nascimento Silva would like to express their deep appreciation and thanks to the owners and staff of Valley Haven for the wonderful care they gave to our father. We are very grateful for the caring, encouragement, love, and support they gave our family. Their willingness to help us with anything and everything that was needed was a great comfort to us and helped to lighten our spirits and our daily burdens.

We really enjoyed the home environment and all the wonderful meals and gatherings with the other residents and their families for holiday and birthday celebrations. 

Once again, many thanks to owners Josephine and Jesse for providing a responsible staff and home environment, for the beautiful potted orchid and for your presence at our dear father's funeral service. 

Much Love!

The Family of Nascimento Silva,

Watsonville Oct 2012

"To the Editor: Thank you to Valley Haven Residence Care located in Freedom. Our family is very appreciative of the great care our father, Raymond Jercich, received during his stay at his home away from home. The staff are very caring and knowledgeable on the care needed on an individual basis. At a time when a person needs 24/7 care, this was the perfect location chosen by our family.

A special thanks to Rex for his professional monitoring of our father's needs, with prescriptions and daily changes with health issues. And to Dex and Linda for the great haircuts and personal hygiene our father received.

We enjoyed the family atmosphere and gatherings during holiday celebrations with the other residents/families. Valley Haven was our knight in shining armor at a time when we needed to choose a 24/7 care facility.

Thanks again to owner Josephine Arcilla for providing a responsible staff and home environment."

Michelle Platero for the Ray Jercich family
Watsonville

Letter to the Editor published in the "Register Pajaronian" 01-14-2012

"We don't have enough words to express how much you're appreciated. Your kindness and support has meant so much to us. You have a way of caring for people, making life a little easier, and problems seem a whole lot smaller with your help and support. 

Thank you for being there for Richard and for attending his service. God Bless You"

C. Zorra & Family and A. Silva & Family
Watsonville

"The purpose of this letter is to say "Thank you" to you and your staff for the excellent care that you provided for my father, Barney Roberts, during his stay at Valley Haven. The care that was provided was second to none.

It was a comfort to our family knowing that Dad was loved and treated with respect and dignity during his 4 1/2 year stay in your facility. The staff were always pleasant and friendly and they not only treated our father well, but they treated all family members like we were an extension of their families. They were always very informative and you could tell by watching them that they genuinely cared about the feelings of the residents there. 

Although we would have preferred to keep our father at home, it wasn't possible. Your facility was the next best thing to having him home. Our family visited numerous other residential care facilities and we are very happy that we chose Valley Haven. I would recommend your facility to other families without hesitation.

Thank you to you and your staff for a job well done!"

D. Hunt
Watsonville

"Thank you for the wonderful care & compassion Mother received from Valley Haven.

Our family could not take her away from Lester because they truly loved each other. Therefore, she lived a long ways away from us. That was a difficult decision to make, but we also knew she was wonderfully cared for and loved. Thank you! As a family we could take comfort knowing she was safe. Thank you!"

The Dye Family

"You and your staff did a wonderful job taking care of my mother during her last year. The compassion and gentleness you showed her was more than I could have hoped for. Her personal hygiene was always excellent, the meals were good and nutritious and her room was well kept. She was up and dressed every day, which kept her going and gave her stimuli. She was treated with dignity, thoughtfulness and respect.

I appreciated  being kept up to date on health issues and was pleased when you let us know when she needed medical attention. Your kind and caring staff truly watched after her and gave her excellent care. When she passed away at 101 years of age I knew we had put her in the right place and the care you gave her ensured she had the very best quality of life until her last day.

In closing, I would like to say, thank you. We could not have done it without you."